Privacy Policy & SMS

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Effective Date: 01.01.2025
Applies to: The Jeyamohan Institute, New Jersey

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1. Purpose of This Policy

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This Privacy Policy explains how we collect, use, and protect your personal information in compliance with applicable federal and New Jersey state laws, including HIPAA. It also outlines our policy on text messaging (SMS) consent.

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2. Information We Collect

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We may collect the following personal and health information when you visit our office, use our services, or communicate with us:

Personal Identifiers: Name, date of birth, address, phone number, email address, emergency contact information.

Medical Information: Medical history, diagnoses, treatment information, test results, medications, insurance details.

Billing & Payment Information: Insurance policy numbers, guarantor details, payment card information, billing addresses.

Communication Preferences: Your preferred method of contact, including email, phone, or text (SMS).

Technical Information: When using our website or patient portal, we may collect IP address, browser type, and device information.

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3. How We Use Your Information

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We use your personal information for:

Providing medical diagnosis, treatment, and care coordination.

Scheduling appointments, sending reminders, and communicating important updates.

Processing insurance claims and billing.

Meeting legal and regulatory obligations.

Improving patient services and our operations.

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4. Who We Share Your Information With

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We only share your personal information as allowed or required by law, including:

Healthcare Providers: Physicians, specialists, pharmacists, and other professionals involved in your care.

Insurance Companies & Billing Services: For claim submission, payment processing, and authorization purposes.

Regulatory Authorities: When required by law, such as reporting certain diseases or complying with court orders.

Business Associates: Third-party service providers who perform functions on our behalf under signed HIPAA-compliant agreements.

We do not sell your personal information to anyone.

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5. SMS/Text Messaging Consent

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If you provide your mobile phone number, we may send you SMS/text messages regarding appointment reminders, care instructions, billing notices, or other practice-related communications.

We will never share, sell, or transfer your SMS consent, phone number, or related information to third parties or affiliates for marketing or any other purpose.

You may opt out of SMS messages at any time by replying STOP to any text message you receive from us.

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6. Data Protection & Retention

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We safeguard your information using industry-standard security measures and retain it only for as long as required by law or necessary to provide care.

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7. Your Rights

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Under HIPAA and New Jersey law, you have the right to:

Access your medical records.

Request corrections to your records.

Request restrictions on certain uses or disclosures.

Receive an accounting of disclosures.

File a complaint if you believe your privacy rights have been violated.

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8. Contact Information

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If you have any questions about this Privacy Policy or your personal information, please contact us.

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- The Jeyamohan Institute